Terms & Conditions
Effective Date: September 15, 2025
Welcome to Fratelli’s (“we”, “us”, “our”). By accessing or using our website fratellisgr.com, placing orders, making reservations, or otherwise interacting with our services, you agree to be bound by these Terms & Conditions. Please read them carefully.
1. Use of Our Website
You may use our website for lawful purposes only.
You agree not to use the site to post or transmit content that is illegal, offensive, threatening, defamatory, or infringing on intellectual property rights.
We reserve the right to suspend or terminate access to the website for any user violating these terms.
2. Orders & Payments
Orders placed through our website are subject to availability and acceptance by Fratelli’s.
Prices, promotions, and menu items are subject to change without notice.
We accept payment through the methods displayed on the site. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the applicable amount.
In the rare event that an order cannot be fulfilled (e.g., out of stock, pricing error), we will notify you and either offer a substitute, adjust the order, or cancel it with a refund.
3. Reservations
Reservations are subject to availability and confirmation by Fratelli’s staff.
Cancellations or modifications must be made according to the policy communicated at the time of booking.
We reserve the right to cancel or modify reservations if necessary for operational reasons.
4. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Fratelli’s or its licensors and is protected by copyright and other intellectual property laws.
You may view, download, and print content for personal, non-commercial use only. Any other use, reproduction, or distribution is strictly prohibited without prior written consent.
5. User-Generated Content
If you submit reviews, photos, or other content to our website, you grant Fratelli’s a worldwide, non-exclusive, royalty-free, perpetual license to use, display, and modify that content for marketing, promotional, and operational purposes.
You are responsible for ensuring that any content you submit does not violate any laws, third-party rights, or these Terms & Conditions.
6. Disclaimers
Our website and services are provided “as is” and “as available” without warranties of any kind, either express or implied.
While we strive for accuracy, we do not guarantee that website content, including menu items, prices, promotions, or descriptions, is always complete, accurate, or up-to-date.
Fratelli’s is not responsible for technical issues, interruptions, or errors beyond our control.
7. Limitation of Liability
To the maximum extent permitted by law, Fratelli’s shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our website or services.
Our total liability for any claim related to the website or services will not exceed the amount you paid, if any, for the product or service giving rise to the claim.
8. Indemnification
You agree to indemnify, defend, and hold harmless Fratelli’s and its officers, employees, and affiliates from any claims, liabilities, damages, losses, or expenses (including reasonable attorney fees) arising from your use of the website, violation of these Terms & Conditions, or infringement of any third-party rights.
9. Third-Party Links
Our website may contain links to third-party websites or services. We do not control these third parties and are not responsible for their content, privacy practices, or terms. Use such links at your own risk.
10. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Kent County, Michigan, for any disputes arising from or relating to these terms.
11. Changes to Terms
We may update these Terms & Conditions from time to time. The revised terms will be posted on our website with an updated Effective Date. Your continued use of the website after changes indicates your acceptance of the new terms.
12. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Fratelli’s
443 Bridge St NW #2
Grand Rapids, MI 49504
Phone: 616-551-1332
Email: hello@fratellisgr.com
